Customers with a valid technical support agreement can contact MACDAC's support department via email:  support@macdac.com

Why MACDAC's Support Services Can Grow Your Business
Over 50% of MACDAC's new clients are referred by other customers. Of these, 95% sign up for MACDAC's total support services. Why? MACDAC gives customers the support services they request.  Here are four reasons why record numbers of customers are signing up MACDAC as their total support partner.

1. Minimize downtime. Machine downtime is lost revenue. MACDAC offers quality technical support via phone, fax, and email to get you up and running quickly. 95% of our technical calls are solved within 8 hours. If necessary, on-site assistance can be purchased and is dispatched within 24 hours. MACDAC also offers systems maintenance and recovery services.
2. Network with other customers to find work, or outsource some yourself. MACDAC's "Work Forum" enables customers to communicate with each other, often exchanging prints, quotes and even NC code if necessary.
3. Hands-on customer applications training with your parts. Classes held every Thursday and Friday. Find out why over 95% of MACDAC's new customers take advantage of this service!
4. Find qualified NC programming staff through MACDAC's re-training program. MACDAC offers free Mastercam training to qualified, unemployed CNC programmers. Customers with support contracts can then access this group of qualified, experienced programmers free of charge.