You Get What You Need
Strong leadership, professional staff, technical expertise, critical thinking, team work, and the ultimate respect we have for the fiduciary responsibilities to our clients. These are the “brick and mortar” that have made MACDAC Engineering a leader in the CAD/CAM industry.
MACDAC Engineering will structure a plan that will give you what you need, when you need it, without questions. No broken promises, just results, Guaranteed.
We work with you to determine the level of software needed on your shop floor, We advise you regarding levels of software, and allow you to make intelligent decisions based on your needs.
Our Technical Support Team:
MACDAC’s Technical Support team provides meaningful information to users of Mastercam. The department houses professionals who also have extensive technical backgrounds. This allows them to bridge the gap between the knowledge and scientific aspects of the materials produced at Mastercam. Support Technicians ensure that customers understand the full capabilities of products that they are using. The technicians can also help determine when a custom solution needs to be created to address a unique situation.
Customer Response is one of the most important services provided byMACDAC who are facing challenges in their work. Once the Support Technicians understand each requirement, they try to figure out what solution is best suited to their needs. This advice includes, but is not limited to, Mastercam products. Support Technicians are knowledgeable about the full range of products available, and they are committed to giving the best possible service to the Mastercam user.
Email: support@macdac.com
Our Sales Team:
At MACDAC we're proud to provide the highest level of Account Managers in the Northeast. Our sales team is comprised of highly trained, dedicated associates, each with several years of experience. Because we understand that product knowledge is imperative, we put our sales force through an extensive Sales and Product training program right from the start, and we continually challenge them to expand their capabilities once they are on the road.
We strongly believe in developing close relationships with our customers, which is why so many of them have relied onMACDAC for years. Our sales territories have been carefully drawn with one thing in mind: creating, building and maintaining customer relationships
Email: sales@macdac.com
